QUESTIONS

Here at Whale-Tales, we have a partnership with Printify. Printify is a print-on-demand company. Once you make a purchase, you will receive an e-mail confirmation. And as soon as the tracking information becomes available, you will receive an e-mail with the tracking number.

If there is a problem with an order and/or the received products, please get in touch with our Support Team within 30 days of product delivery. Contact us. We can offer a free replacement or a refund in case of a damaged product or a manufacturing error.

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The shipping fee amount will vary based on the print provider’s location and the your delivery address. The shipping fee will populate once you checkout.

Express shipping timeframes are available as well.

Express shipping within the US: 2-3 business days.

International express shipping: 3-5 business days.